# AutoSend Email Automation

> Build automated email sequences triggered by contact properties and time delays. Contacts enter automatically when they match the trigger condition and exit when they no longer match.

Last updated: April 2026

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## Overview

Email Automations are triggered sequences that run continuously, sending emails to individual contacts based on their behavior or properties. This is different from Marketing Emails, which are one-time sends to a list (newsletters, announcements, campaigns).

Automations are configured entirely through the AutoSend dashboard. API access for automations is not currently available. MCP support for agent-driven automation workflows is not yet available but is planned.

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## Trigger Types

Automations start when a contact matches one of three trigger conditions:

- **Contact joins a list**: fires when a contact is added to a specific list
- **Contact property equals**: fires when a contact property matches a specific value
- **Contact property changes from one value to another**: fires when a contact property transitions between two specific values

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## Configuration

- **Delays**: set wait time between each email (minutes, hours, days)
- **Sequence length**: no limit on the number of emails in a sequence
- **Exit behavior**: contacts exit automatically when they no longer match the trigger condition, after receiving all emails in the sequence, or when they unsubscribe
- **Per-email settings**: subject, content, sender, and send time are configurable for each email in the sequence

Most automations take 5 to 15 minutes to set up.

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## Analytics

Each email in a sequence has its own analytics: opens, clicks, unsubscribes, and complaint rates. Reporting is per-email, not just per-automation.

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## Scope and Limitations

- No conditional branching or if/else logic within sequences
- No A/B testing within automation flows
- Triggers are limited to list membership and contact properties (no webhook or API event triggers)
- Dashboard-only configuration (no API or MCP access yet)

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## FAQs

**What happens if a contact's trigger condition changes mid-sequence?**
They exit the automation automatically. They will not receive any remaining emails in the sequence. Contacts also exit after receiving all emails in the sequence or when they unsubscribe.

**Can a contact re-enter an automation after exiting?**
No. A contact can only be part of an automation once. If they exit (by completing the sequence, unsubscribing, or no longer matching the trigger), they will not re-enter even if they match the trigger condition again.

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## Resources

- [Website](https://autosend.com)
- [Pricing](https://autosend.com/pricing)
- [Documentation](https://docs.autosend.com)
- [API Reference](https://docs.autosend.com/api-reference)
- [Changelog](https://docs.autosend.com/changelog)
- [Support](mailto:support@autosend.com)