Questions about AutoSend?

AutoSend is a modern email platform designed to be simple, fast, and affordable. Unlike traditional providers like SendGrid or Mailgun that feel bloated and complex, AutoSend offers an intuitive user experience, clean developer experience, easy setup, and transparent volume-based pricing.

AutoSend is built for startups, SaaS companies, indie hackers, and developers who need to send transactional or marketing emails without dealing with unnecessary complexity. Whether you’re sending thousands of OTPs daily or a weekly product update, AutoSend is designed to scale with you.

Not at all. AutoSend is developer-friendly, but also comes with features like marketing campaign tools, deliverability analytics, and dashboards. Founders, marketers, and product managers can send and track emails without writing a single line of code.

AutoSend is built on Amazon SES which is scalable cloud infrastructure that can handle millions of emails per day. Deliverability and uptime are top priorities, and our customers rely on us for mission-critical transactional and marketing emails.

Emails sent through AutoSend are delivered within milliseconds to seconds, making it ideal for time-sensitive transactional emails such as OTPs, password resets, and purchase confirmations.

Yes — if you’re a developer using our email API for transactional emails. No — if you want to send marketing emails.

AutoSend focuses on user experience (UX), developer experience (DX), and affordable pricing, without compromising on speed and deliverability. No hidden fees, no steep learning curve, no legacy bloat — just a clean, modern platform optimized for startups and fast-moving teams.

No. Instead, we’ve a Hobby plan which begins at just $1 per month without any daily sending limit. This small friction fee helps prevent abuse on shared IPs and ensures safer, more reliable email delivery for all our customers.

Our pricing is based on the number of emails you send, not subscribers. This makes it predictable and affordable, especially for startups that want to scale gradually.

We charge per email sent. You’re not locked into paying for a big subscriber list that you might not use fully.

You can either upgrade your plan instantly or pay for additional usage at a flat per-thousand emails rate. We’ll notify you when you reach 90% of your sending quota and never block your emails mid-campaign.

Yes. Plans are fully flexible—you can upgrade, downgrade, or cancel anytime without penalties.

At this point, we only offer monthly billing option.

Billing happens at the start of each billing cycle which is 1st of every month.

We don’t refund unused credits, but you can downgrade or cancel before your next billing cycle to avoid extra charges.

Yes. If you need over 1.5M+ emails per month, we offer custom enterprise plans with dedicated infrastructure.

If you’re a builder or small startup, the Starter plan is ideal. For growing companies, Growth and Scale plans provide better per-email pricing. Enterprises can request custom quotes.

No. The only optional add-ons are dedicated IPs for high-volume senders.

Transactional emails are automated, one-to-one messages triggered by user actions—like password resets, OTPs, order confirmations, and notifications.

Yes. Transactional emails by AutoSend are optimized for time-sensitive transactional messages that need instant delivery.

Most transactional emails are delivered within a few seconds or less.

While no provider can guarantee 100% inbox placement, AutoSend uses SPF, DKIM, and DMARC authentication, strong IP reputation, and anti-spam measures to ensure high deliverability and precise inbox placement.

Yes. Every email sent through AutoSend can be tracked for delivery, open rates, and link clicks depending on your Tracking settings.

If you have technical knowledge, you can use our Email API in minutes. If not, you can still use SMTP integration without coding.

Yes. AutoSend integrates with web apps, SaaS platforms, and backend systems through SMTP or our email API.

Yes. AutoSend is great for both transactional and marketing emails.

We provide both—a Notion-like block editor for non-technical users. For developers, we support HTML editor and ReactEmail.

Yes. You can upload, manage, and segment lists directly from the dashboard as well as via AutoSend email API.

Yes. You can set up automated sequences like welcome emails, onboarding flows, and reminders.

Yes. AutoSend supports contact segmentation by user behavior, geography, or custom fields to send personalized messages.

Yes. Run A/B tests to find the best-performing subject lines or content variations.

Yes. Schedule your campaigns in advance and AutoSend will handle the delivery automatically.

Yes. Track opens, clicks, bounce rates, and unsubscribes in real time.

We maintain a strong sender reputation by monitoring IP health, spam complaints, and bounce rates. AutoSend also has intelligent suppression management to optimize and maximize inbox placement.

Warmed up and reputed shared IPs are included for all users. Dedicated IPs are available for high-volume senders who send 250k+ emails monthly.

Yes. We provide automated IP warm-up guidance to gradually build your reputation.

All complaints and bounces are tracked automatically with our suppression management tool. You can view them in the dashboard under Suppressions and use webhooks to sync with your system.

Yes. We fully support SPF, DKIM, and DMARC to authenticate your emails.

We recommend using a custom domain, enabling authentication records, cleaning your list regularly, and avoiding spammy content.

Yes. AutoSend has a simple and reliable REST API.

Yes. Our API is designed to be familiar to developers switching from other providers like SendGrid, Mailgun, Postmark, or Resend.

Absolutely. You can connect AutoSend with any system using API or SMTP.

Yes. We provide code snippets in multiple languages to help you integrate quickly.

Yes. AutoSend works seamlessly with popular automation tools.

Yes. Webhooks let you track delivery, opens, clicks, bounces, and unsubscribes in real time.

Yes. We are fully compliant with GDPR and data privacy regulations. EU customers can also select an EU sending region to maintain their own compliance.

Yes. We comply with CAN-SPAM, GDPR, and other regional laws to ensure legal sending practices.

We use end-to-end encryption, secure servers, and strict access controls.

Our infrastructure is hosted on trusted cloud providers with global availability.

Yes. A DPA is available on request.

Yes. You can permanently delete your data and account at any time.

We provide support via email tickets with the Starter plan, and priority Slack support for customers with Growth and above plans.

Most tickets are answered within 24-48 hours, and in a few hours with priority Slack support for users with Growth plan and above.

Yes. We provide documentation, guides, and one-on-one onboarding for larger teams.

Yes. For customers with high volumes, we offer consulting to improve inbox placement.

Yes. You can access our documentation and knowledge base for self-help.

AutoSend was built by the team behind Peerlist, a fast-growing professional network for builders.

We needed a better email solution for Peerlist—something faster, cleaner, and affordable. Existing tools were either overpriced or complex, so we built AutoSend first as an internal tool, then opened it for everyone.

Hundreds of startups and developers already trust AutoSend for transactional and marketing emails, with new signups every week.

Early-stage startups, SaaS tools, and indie hackers building products in public are our primary users.

We have a 24/7 monitoring system. If any downtime occurs, our team resolves it quickly and communicates transparently.