AutoSend Partners with Dodo Payments to Power Transactional Email Notifications

AutoSend and Dodo Payments have partnered to bring automated transactional email capabilities to the Dodo payment platform. Starting today, Dodo Payments customers can seamlessly integrate AutoSend's email API to handle all payment-related notifications, from transaction confirmations to subscription updates.

Why Transactional Emails Matter for Payment Platforms

When it comes to payments, communication timing is everything. Customers expect immediate confirmation when their payment goes through, prompt notification if something goes wrong, and clear updates about their subscriptions. These aren't nice-to-have emails; they're essential touchpoints that build trust and reduce support inquiries.

But building reliable email infrastructure is complex. Between managing deliverability, handling templates, ensuring proper authentication, and scaling to send thousands of emails reliably, most teams would rather focus on their core product. That's exactly what this partnership solves.

How the Integration Works

The AutoSend and Dodo Payments integration works through Dodo's webhook system, automatically triggering emails based on payment events. When a payment succeeds, fails, or when a subscription is created or updated, Dodo Payments can instantly send the appropriate notification through AutoSend's API.

Setup takes just a few minutes. Dodo Payments users navigate to their webhook settings, select the AutoSend integration, enter their API key, and configure which events should trigger emails. The integration handles the rest, transforming payment event data into properly formatted email requests.

What You Can Build

The integration supports the full range of payment communications your customers need:

• Payment confirmations that arrive seconds after a successful transaction, including order details, amounts, and receipt information. These emails set the tone for the entire customer experience and reduce "did my payment go through?" anxiety.

• Subscription welcome emails that greet new subscribers with account details, billing information, and next steps. First impressions matter, and a well-crafted welcome email helps customers feel confident about their purchase.

• Failed payment notifications that alert customers to issues while providing clear next steps. Instead of discovering a failed payment days later, customers get immediate notification with actionable guidance to resolve the issue.

• Refund confirmations that provide transparency and reassurance when transactions are reversed. Clear communication during refunds helps maintain customer relationships even when things don't work out.

Key Features Built for Payment Emails

The integration is designed specifically for transactional email needs:

• Dynamic personalization lets you inject customer names, payment amounts, transaction IDs, subscription details, and any other event data directly into your emails. Every message feels personal and relevant because it includes the exact information customers need.

• Template system allows you to design your emails once in AutoSend, then reference them by ID when sending. Update your email design in one place, and all future sends automatically use the latest version. No code deployments required for design updates.

• Domain verification ensures your emails authenticate properly and land in inboxes, not spam folders. AutoSend's verification process helps you set up SPF, DKIM, and DMARC records correctly, giving your transactional emails the deliverability they deserve.

• Real-time sending means emails go out immediately when payment events occur. No queues, no delays, just instant communication when customers need it most.

Technical Simplicity

From a technical perspective, the integration eliminates the need to write custom webhook handlers or email formatting logic. Dodo Payments handles the webhook receipt and event parsing, then transforms the data into AutoSend's API format automatically. Your templates define how the data appears in emails, and AutoSend handles delivery.

For developers who want more control, the integration provides full access to AutoSend's API parameters. You can customize sender addresses, reply-to addresses, add CC or BCC recipients, attach files, and include custom headers. The integration is as simple or sophisticated as your use case requires.

Getting Started

Setting up the AutoSend integration takes just a few minutes. Head to your Dodo Payments dashboard, navigate to webhooks, select AutoSend from the integrations list, and enter your API key. If you don't have an AutoSend account yet, you can sign up and get your API key from the dashboard.

Full documentation, including code examples and troubleshooting guides, is available at https://docs.dodopayments.com/integrations/autosend

Looking Forward

This partnership represents our commitment to making reliable email infrastructure accessible to every platform that needs it. Dodo Payments customers can now deliver payment communications with the same reliability they bring to payment processing itself.

We're here to support you as you roll out the integration. If you have questions or feedback, our team is available through AutoSend's support channels.